Customer Care

Thank you for visiting Sew Enchanting!

Whether you visit us online or in-store we hope to make your visit an enjoyable one. 

We are here to answer all your sewing and quilting questions, no mater how simple or complicated they are.  If we don't know the answer, we will do our best to find it and point you in the right direction (even if that means another store or designer).

 

When I write a pattern every effort is made to ensure that the instructions in this pattern are correct. 

I am only human, so if you do find an error or are unsure about the instructions please feel free to contact me and I will gladly help you!

 

Taking care of our customers is our top priority!


Please return this favor and respect the time, energy and thought that goes into creating a pattern and do not copy or transfer our patterns in any format without express written permission from the pattern author or publisher(aka ME).
 

Thank You and Happy Sewing!
Gina

Wholesale Inquiries

At this point in our business we are not entertaining Wholesale Inquiries.   Thank you for your interest. If this ever changes we will update this section of our website.

Privacy & Safety

In this age of everything being online and available at the click of a button Privacy and Safety are of the utmost importance. 

 

We strive to make sure the information you share with us is only used, by us, for the purpose it was intended. 

With that being said please be careful how you send that information to us. 

  • Please do not share you personal information with us through Facebook posts, comments on our videos/blogs or other means where the community can see it. 

  • You can send us an e-mail, or private/direct message us on any of our social media platforms. 

  • NEVER send us your credit/debit card number directly. 

  • If you would like to make a purchase please do so through this website or if the item you wish to purchase is not listed send us a message or e-mail and we will send an invoice that can be paid for through a secure payment processor.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments - Cash will be accepted for orders being placed online and picked up in-store.

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